If you need to return a product purchase within 30 days, please contact our office at 630-543-5950 for instructions. All returns are subject to a restocking fee and product must be in new condition.  The amount of the restocking fee will vary depending on the circumstances and condition of the goods at the time of the return.  In order to receive a refund/credit, returns must be authorized by calling in advance. 


Package size shipments will ship via United Parcel Service – ground service unless otherwise directed.  Most shipments will ship within one business day. Orders placed on the weekend or on a holiday will ship the first following business day. While we strive to fill all orders on a timely basis, if a product is on back-order we will contact you and notify you of our expected ship date. Large or heavy shipments will ship via LTL – standard service. Please note – we do not ship to PO Boxes. 

Payment Terms

We currently accept Visa and Mastercard credit cards.